Question: Give your feedback on Chase's interaction for fixing the customer's problem. Did Chase and his staff act quickly and take ownership of the problem? Chase

Give your feedback on Chase's interaction for fixing the customer's problem.
Did Chase and his staff act quickly and take ownership of the problem?
Chase did, but the staff member did not.
Not quite. This was the third time the customer had been to the front desk with an issue.
Give your feedback on Chase's interaction for fixing the customer's problem.

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