give your opinion about this operation management chapter.

A Second Chance for Failures People decisions hiring, promotion, and dismissal are the most important decisions an organization makes. Adhering to the right procedure in picking people should improve the rate of successful placements. The right procedure involves: 1) Thinking through the job assignment 2) Interviewing a number of people for the job 3) Looking at what each candidate has done well in the past 4) Discussing a candidates performance with those with whom he or she has previously worked 5) Being very clear about the specific assignment to the candidate selected, to the point of having the candidate repeat the description of the assignment to the executive. These procedures should help reduce failed placements. Nevertheless, failures still occur, and the executive who made the promotion decision is responsible for making things right for both the organization and the individual who has failed.