given at the beginning of every question for convenient reference.) Dev Memorial School had been a prominent place of learning at Ghaziabad, a town of around a million people in Delhi's outskirts. Mr. Om Prakash Sharma, a successful local builder, had started the school in his son's memory, who had died in a road accident. Mr. Vinay Tiwari had been the Principal of the school for the past twenty years. He was a soft-spoken man who was now in his late fifties. So it was with an uneasy and expectant air that the teachers trooped into the conference hall when they were informed that Mr. Chandra Prakash Sharma, Mr. Om Prakash Sharma's son and the present owner of the school, would address them on that hot July afternoon. Some of the teachers exchange WhatsApp messages that probably Mr. Sharma would announce the Principal's superannuation from the school I don't get to see you people that much." Mr. Sharma began his address. He greeted some of the older teachers. Mostly, when we meet, like on happier occasions like the Annual Day of the school, we normally don't get to interact much." Many in the room understood that it was not going to be a usual meeting. The word "happier" was a precursor. Mr. Tiwary, the Principal, was sitting on the dais with a gloomy face. The atmosphere in the room turned grim. "What I want you to know is,' Mr. Sharma's voice echoed from the walls amid the pin-drop silence which had descended over the conference room. People avoided eye contact with each other preferring to focus their attention on the words on Mr. Sharma. "What I want you to know is, at this school, we have always been mindful of your expectation. We have always paid your salaries on time. popular among ne sluuenls on account or une mary Stories nie snareu among em rom muid ancient ciassical metalure. The Acharya adjusted his glasses and spoke in his rich baritone. " Ladies and Gentlemen, We must make progress. Lord Krishna had said in the Bhagavad Gita, "They are brainless who attach status to work. The smarter ones achieve excellence by upgrading their skills. This is the motto of IIT, Kharagpur." Mr. Rahi, the computer teacher, had the last words before the Principal closed the meeting after addressing all staff members to cooperate. Mr. Rahi said, "Ladies and Gentlemen, I volunteer to offer you all kinds of help to familiarise you with the software system. If the Principal consents, I can formally take over the role of a facilitator. I believe the software system would add a lot of value to the school. Secondly, cannot avoid feeling that a lot of the negativity about the software has centered around the feedba system. One of the system's problems is that while taking the student's or the parent's feedback, it does not ask them to explain the reasons behind their comments. The latter could be useful for the improvement of the teacher's performance. All of us may put our heads together to revise the feedback system to serve as a guide in place of being an irritant. (a) Define primary and secondary tasks. (4) (b) What are the primary and secondary functions of Dev Memorial School? [8]