• Given the case data, calculate the average labor per unit given the cumulative total labor hours provided.
• Calculate the appropriate learning rate and the overall average improvement rate for this data set.
• Explain why a learning curve applies mainly to direct rather than indirect labor.
• Compare and contrast how the learning curve differs between professional services and manufacturing.
• Analyze some factors that might prohibit a supplier from achieving learning curve gains.
• Discuss why it is important for buyers to have knowledge of a supplier's learning rate.