Question: Given the figure below, answer the following questions ( all times are in minutes, Stage B has two workers that do the same task )

Given the figure below, answer the following questions (all times are in minutes, Stage B has two
workers that do the same task). Also, you can assume that customers arrive via a Poisson
distribution (i.e., the inter-arrival times follow an exponential distribution) where the average IAT is
every 8 minutes
A. What is the average throughput time for a customer to get through the entire process?
B. What is the actual process cycle time?
C. What is the actual capacity of the process?
D. What is the direct labor utilization for the process?
E. If labor is paid $12/hour, what is the cost of direct labor for this process?
F. Propose and analyze a change to the system and show your output of results
Station Processing Time Standard Deviation
A 102.0
B (for each)201.0
C 150.5
D 52.5
E 102.0
*assume each stations work is normally distributed

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