GlobalTech Corporation is assessing its readiness to implement a new Security Orchestration, Automation and Response (SOAR) platform. The security team consists of highly skilled analysts who currently use multiple disconnected tools. The CIO has mandated that all security operations be centralized through the new platform within six months. In previous technology rollouts, GlobalTech has successfully used a phased implementation approach with extensive training. However, the security team has expressed concerns about automation potentially replacing their specialized skills. Which organizational readiness factor should be prioritized FIRST to address the security team's concerns about the SOAR implementation