Question: GlobalTech Solutions a leading technology company specialising in software development and IT services recently implemented a series of strategic initiatives aimed at enhancing its market
GlobalTech Solutions a leading technology company specialising in software development and IT services recently implemented a series of strategic initiatives aimed at enhancing its market competitiveness, improving customer satisfaction, and driving sustainable growth. As the end of the fiscal year approaches, the company's management is keen to review the success and effectiveness of these strategies to assess their impact on overall performance and identify areas for improvement.
Question:
Using the Balanced Scorecard model as a framework, analyse how GlobalTech Solutions can evaluate the success or failure of its implemented strategies. Discuss the key performance indicators KPIs and perspectives that should be considered in the evaluation process. Provide insights into how the Balanced Scorecard can help assess strategy implementation. Marks
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