Good accessibility is a prerequisite for an efficient and attractive public transportation service. In a large Norwegian city, there is a need for better flow, more public transport lanes, signal prioritization and efficient stops to reduce travel time and delays. PubTrans is the city mobility provider whose task it is to administrate, market and inform about the public transportation service as well as purchase transport services from independent bus companies.

Automatic traffic management (ATM) is a recently started project where the supplier TraffSys has been chosen by PubTrans to develop a traffic management system that will automatically direct the buses that run in the city. PubTrans is the project owner. The main task of the system, with the help of GPS and real-time control, is to ensure that clumps of buses are eliminated (i.e. that an attempt is made to keep the same distance between the buses on a route), and to ensure that passengers are transported as efficient as possible from A to B.

TraffSys is a European company with offices in Sweden, England, and Germany. TraffSys provides a wide range of services, including consulting, system development, system integration, technical infrastructure and project management.

a) TraffSys shall chose a project manager. Explain what qualities and skills you think a project manager in a project like this should possess. Discuss how the project manager role differs from a line/department manager role.

b ) Identify four (4) uncertainties and show how these can be analyzed using a criticality matrix. Discuss what should be emphasized to succeed with the uncertainty management in the project.