Good afternoon classmates, for this discussion I'm sharing an experience with a team I was apart of
Question:
Good afternoon classmates, for this discussion I'm sharing an experience with a team I was apart of during a wedding venue we hosted. The team was made up of five cooks ten hostess, and two bartenders. The executive chef and sous chef (me) were in chargeof executing the menu choices that were picked by the bride and groom. The remaining three cooks were their to assist on meal prepping and providing help to us as needed. The three cooks that assisted us had a min of 2years experience in the kitchen which was great because of the knowledge and knife skills they brought to the table. The hostess/banquet team had instructions for all dining procedures and guest services for the wedding venue.
The first reason this team we put together was successful was because their was clear communication in the kitchen on the tasks at hand. Everybody was committed to their roles and matained accountability and responsibility for each aspect of executing the menu.Each cook was open to learning new recipes and better ways of cooking dishes which is great when preparing food for 750 guess. Everyone has diverse perspectives and experiences so when you are able to collaborate them together it makes things so much easier to accomplish.
The second reason this team was successful is because we trusted each other and opinions that were stated. A group of cooks will never become a team without trust.You have to trust that coworkers have each other's backs, trust that everyone will pull his or her weight and trust that the leader will support the decisions and actions of the team. Cooks trust one another when their is mutual respect around the kitchen and effective teamwork that involves careful planning and ongoing team training that focuses on using each person's individual strengths so we successfully execute each meal that we present.
During this wedding venue we had one big issue to overcome that almost created a disaster. As we were prepping the apps to go in the oven all of a sudden our main kitchen oven stop working. We were not sure what the problem was and maintenancewas not on site at this time. We tried resetting the breakers and nothing would work. Yes we had another oven but it was occupied with prime rib that was cooking and lord knows we couldn't take that out. So what now? The chef and I got together so we can come up with a plan because time was a factor and 750 guest were counting on us. We got the team together and started loading sheet tray racks with apps to be taking to our alt. kitchen to be fired off. Three cooks switched gears and took all apps upstairs to cook while the remainder stayed to finish the remainder of dishes. Without them I don't know how we would of pulled it off, its great that everyone was able to switch gears and get it done.
When building a team you have to be open minded and trust each others process as you execute the tasks at hand. Assigning roles and define goals will help each team member succeed in their positions. The chef and I showed clear leadership because successful teams usually have effective leadership. Without a team leader to guide you to success your most likely to fail as a team. We overcame our problems and stuck together as a team to successfully get all the food out on time with excellence from each team member. Thanks for reading my discussion and wish you all the best moving forward.
TASK
After reading the above post, share your thoughts on the topic.(100-word minimum) Give feedback on whether they did or didn't do a good job talking about teamwork.
Introduction To Health Care Management
ISBN: 9781284081015
3rd Edition
Authors: Sharon B. Buchbinder, Nancy H. Shanks