Question: Good Day , please help me with the below for business information System : Nomsa manages a local flower shop and currently uses traditional methods

Good Day , please help me with the below for business information System :
Nomsa manages a local flower shop and currently uses traditional methods to handle inventory and customer orders. She is facing challenges in efficiently managing sales and providing a seamless experience for customers. You've introduced the idea of implementing a computerised information system that enables customers to place orders online for delivery or pickup. Nomsa is sceptical about this shift and needs convincing about the advantages of adopting such a system for her flower shop.
Q.1.1 Identify which major component of an information system is being used in each scenario. Justify your answer.
Q.1.1.1 Nomsa inputs details about the available flower inventory, such as types, quantities, and prices, into the computerised system (2)
Q.1.1.2 Nomsa utilises digital records to analyse past order data, enabling her to recognise popular flowers, customer preferences, and overall purchasing trends. (2)
Q.1.1.3 The computerised system handles incoming online orders, manages realtime inventory updates, and generates reports for Nomsa to streamline sales and order fulfilment. (2)
Q.1.1.4 Nomsa refers to the system's dashboard to gather insights into current orders, delivery schedules, and customer preferences, aiding her in making informed decisions about the flower shop's operations. (2)
Q.1.2 Discuss a decision that is supported by each of the following computerised systems in Nomsas flower shop:
a) Human Resources (HRIS),
b) Financial Information (FIS),
c) Inventory Management (LIS)(9)
Q.1.3 In the context of Nomsas flower shop elaborate on the differences between computer literacy and information literacy.
(4)
Q.1.4 Identify three ways in which Nomsas flower shop can make use of an information system in their daily duties. (3)
Q.1.5 Describe the four basic components that Nomsas flower shop information system will consist of (8)
Q.1.6 Discuss at least two types of information systems that will benefit Nomsas flower shop. (7)
Q.1.7 Explain the concept of competitive advantage and identify three strategies that
Nomsa's Flower Shop could pursue to achieve a competitive edge in the market. (8)
Q.1.8 In the context of Nomsa's flower shop, does the implementation of technology alone guarantee high-quality customer service? Justify your response with specific reasons.

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