Great Eastern is a medical insurance provider in Singapore which has the following claims to complete...
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Great Eastern is a medical insurance provider in Singapore which has the following claims to complete the next week: Claim Type Outpatient treatment Surgical treatment MRI or CT Scans Number of Claims Setup Time per to Process Claim Type (hrs) 220 95 70 2.5 5 0.8 Processing Time per Claim (hrs) 1.2 2.5 0.7 Given the process claim capacity of 450 hours per week, examine if the insurance provider is able to process all the claims. Recommend some short-term capacity solutions if the company is not able to complete the workload. (20 marks) Great Eastern is a medical insurance provider in Singapore which has the following claims to complete the next week: Claim Type Outpatient treatment Surgical treatment MRI or CT Scans Number of Claims Setup Time per to Process Claim Type (hrs) 220 95 70 2.5 5 0.8 Processing Time per Claim (hrs) 1.2 2.5 0.7 Given the process claim capacity of 450 hours per week, examine if the insurance provider is able to process all the claims. Recommend some short-term capacity solutions if the company is not able to complete the workload. (20 marks)
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Answer rating: 100% (QA)
First calculate the total processing time for each claim type Outpatient treatment Total processing ... View the full answer
Related Book For
OM operations management
ISBN: 978-1285451374
5th edition
Authors: David Alan Collier, James R. Evans
Posted Date:
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