GROUP ASSIGNMENT (40%)

BAGB4053/BAGB 4054 SEMINAR IN HUMAN RESOURCE

Course Learning Outcome

CLO2: Discuss contemporary issues in Human Resource Management

CLO3: Evaluate the critical challenges faced in managing human resources in organizations

TITLE: EMPLOYEE ENGAGEMENT PRACTICES, ISSUES, AND CHALLENGES TOWARD EMPLOYEE RETENTION

Background Information

According to Mercers Engagement Index, one in four (or 26 percent) of employees in Malaysia do not feel engaged at work. This number is among the highest in the Asia Pacific region, and can impede the prospects of corporate growth and economic growth more broadly. A more engaged workforce is healthier and happier, and a healthier and happier workforce is more productive. Malaysias score on the Employee Engagement Index leaves substantial scope for improvement in the way companies treat their employees and suggests there is much upside to be had if human capital is given due consideration. Human capital plays an important role in a countrys GDP growth, and its contribution to growth can be directly related to the levels of employees engagement and experience at their workplace. Proper Human Resource practices are required to improve employee engagement which in turn improves employee retention.

Required:

In a group of THREE (3) or FOUR (4) members, you are required to conduct small-scale research by interviewing an HR practitioner in any industry of your choice in Malaysia. Find out HRM practices implemented to improve employee engagement and employee retention. To complete this assignment, you must interview an HR practitioner (primary research) and carry out secondary research by reading books and other publications such as journal articles, business reports, books, news reports, etc.

Deliverables:

The write up MUST include the following information:

Introduction (20 Marks)

Provide a basic understanding of employee retention, employee engagement and Human resource policies and practices in the global and Malaysian context from the perspectives of employers, employees, and research. (Definitions, importance, and examples). (20 marks)

Content (45 Marks)

1. Policies, practices and programs on employee engagement toward employee retention which are implemented in the organization, and other practices that are normally in place in Malaysian organizations.

You are required to:

extract this information from the interviews and secondary research (journal articles, business reports, news articles, etc.).

design your own interview questions. However, please get your lecturers approval before the interview. (4 marks)

have evidence such as a video recording and other materials for the interview that you have conducted. The evidence is part of the assignment submission. (6 marks)

prepare a write up on policies, practices, and program on employee engagement and retention which are implemented in the organization and other practices that are normally in place in Malaysian organizations. (15 marks)

2. Issues on employee engagement and retention (Influencing factors, Impact) (10 marks)

3. critical challenges faced in managing human resources and ensuring successful practices. (10 marks)

Recommendations, Conclusion, Citations and References (35 Marks)

1. Elaborate on FOUR (4) new engagement efforts that can be incorporated for building an encouraging and effective work environment in Malaysian organizations. (12 marks)

2. Suggest FOUR (4) strategic HRM initiatives that would help business organizations in Malaysia achieve improved employee engagement, retention, and organizational strategic goals. (12 marks)

Conclusion

1. A summary of the topic of investigation. (4 marks)

2. A reflection of what you have learnt in this assignment. (4 marks)

References

1. Include in-text citation and list of references. (3 marks)