Group collaboration software has proved generally ineffective at improving decision- making. * True False An older and more diverse workforce falls under the "consumer demands" category of business environment factors. * True O False The complexity of today's business environment creates many new challenges for organizations, such as global competition, but creates few new opportunities in return. * O True False Mobile devices are the most common means of providing managers with information to directly support decision making. * O True False The term decision support system is a very specific term that implies the same tool, system, and development approach to most developers. True False >