Group of students tasked with simulating a real - world scenario at XYZ Pharmaceuticals. The company faces challenges in maintaining consistent production quality while optimizing costs. Your objective is to collaborate and practice defining clear quality objectives, metrics, methods, and tools that align with financial goals, regulatory requirements, and customer satisfaction. Based on role play activity. Instruction to learners The role play will be conducted in a group of 5 - 6 people, or this will be further instructed by your trainer. In your group, there will be different roles, including o Project Manager: The role is to lead your group smoothly o Quality Assurance Specialist: The role is to provide expertise in quality measurement and process improvement. o Production Manager: The role is to represent the production department's perspective. o Finance Director: The role is focussed on cost control and financial analysis