Grouping or categorizing data according to common attributes is called: a. coding data b. filing data c. classifying data d. updating data

Data redundancy: a. occurs when data is stored in multiple locations b. is eliminated by using the applications approach c. reduces labor and storage costs d. improves consistency between applications

With the centralized database approach to data management, we expect to have: a. increased data storage costs b. improved data integrity c. increased data redundancy d. greater difficulty in performing file maintenance

A data model depicts the requirements for data as specified by the: a. database b. enterprise c. user d. database administrator

The most dominant player in the ERP market for large companies is a. Oracle b. Sage c. SAP d. Microsoft

Software that builds and maintains an organization's customer-related database is known as a. customer relationship management (CRM) software b. customer self-service (CSS) software c. sales force automation (SFA) software d. supply chain management (SCM) software

A collection of related characters that comprise an attribute such as a customer number or name is known as a a. Character b. Field c. Record d. Table

Technology that can connect together ERP systems and third party add-on modules is called a. supply chain software b. enterprise application integration (EAI) c. EDP systems d. none of the above

A process by which organizations select objectives, establish processes to achieve objectives, and monitor performance is: a. enterprise risk management b. internal control c. organizational governance d. risk assessment

Information technology (IT) has been able to create additional value by a. reducing costs b. improving quality c. balancing the cost and timeliness of value activities d. all of the above