Question: GUIDING QUESTIONS FOR BELK: TOWARDS EXCEPTIONAL SCHEDULING This case is about organizational behavior change and retail operations. Our discussion will help us understand how big

GUIDING QUESTIONS FOR BELK: TOWARDS EXCEPTIONAL SCHEDULING This case is about

organizational behavior change and retail operations. Our discussion will help us understand

GUIDING QUESTIONS FOR BELK: TOWARDS EXCEPTIONAL SCHEDULING This case is about organizational behavior change and retail operations. Our discussion will help us understand how big data technology is being used to automate the optimization of labour schedules to meet anticipated customer demand. We'll cover the challenges involved in the implementation of such technology, given the need to mix humans and technology in order to realize Belk's promise to customers. In addition, we'll explore two common approaches to addressing those challenges, one management-centric and one employee-centric. Aligned topics will include - satisfied and loyal staff, full time and part-time workers, latitudes for good, discretionary effort, challenges surrounding family-owned and led businesses, adaption, business creativity. 1. What opportunities and challenges stem from the automation of retail labour scheduling? 2. Is Belk's implementation of automated labour scheduling software effective? 3. What should Eric Bass, Senior VP of Staffing and Productivity at Belk, do about the edits

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer

Step: 1 Unlock blur-text-image

Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock

Step: 3 Unlock

Students Have Also Explored These Related Finance Questions!

Today, international businesspeople must think globally about production and sales opportunities. Many global managers will eventually find themselves living and working in cultures altogether...

Fixing the payment system at Alvalade XXI: a case on IT project risk management Ramon O'Callaghan Tilburg University, The Netherlands Correspondence: AO'Callaghan, School of Economics and Business...

Teaching case Fixing the payment system at Alvalade XXI: a case on IT project risk management Ramon 0'Callaghan Tilbarg Lhiversily, The Netherlands Correspondence: Mo'Cellaghan, School of Eeonomics...

Fixing the payment system at Alvalade XXI: a case on IT project risk management Ramon 0'Callaghan Tilbarg Lniversity. The Netherkands Correspondeitce: RO'Calfaghan, School af Eeonomics and Business...

512 CHAPTER 16 Organizational Culture Like every major CEO, Burns is a millionaire. Yet she still shops for groceries. She drives herself to work. She cleans her own house. \"Where you are is not who...

Big Data for Social Innovation By Kevin C. Desouza & Kendra L. Smith Stanford Social Innovation Review Summer 2014 Copyright 2014 by Leland Stanford Jr. University All Rights Reserved Stanford Social...

Instructions: Read UCB case study and answer the following questions: a) Discuss TWO primary roles of De Prins as a Chief Information Officer of UCB b) Based on the answers in a) identify the level...

The opening case, The Dark Side of Big Data in Chapter 4 on pages 123-124, discusses how organizations are mining big data looking for ways to benefit from the technology. Some of the uses of big...

PAPERS What Project Strategy Really Is: The Fundamental Building Block in Strategic Project ManagementPeerasit Patanakul, Stevens Institute of Technology, Hoboken, NJ, USA Aaron J. Shenhar, Rutgers...

New world, a superstore is considering an ABC analysis of its complete inventory. But as a beginner, the manager wants to test a small sample of 15 items. The annual usage and unit cost for these...

Consider the following data set for questions 3, -2, -17,-4, 11, 1, 5, 0, -3 Select the correct option.. Find P and P 30 60 O a. P = -2.5 and P = 0.5 30 60 O b. P = -3.5 and P 30 60 = 2 OC. P = -4...

6.12 A voltage of 45 e 2000 t V appears across a parallel combination of a 100-mF capacitor and a 12- resistor. Calculate the power absorbed by the parallel combination.

The following data were obtained from a study of the times required to conduct a consumer test panel study: Costs are given in thousands of dollars, time in weeks. (a) Find the all-normal schedule...

Given the following project (all times are in days): (a) Draw the network and find the critical path, time, and cost for an all-normal level of project activity. (b) Calculate the crash cost-per-day...

What is the nominal and effective cost of trade credit under the credit terms of 3/15, net 30?

BodyTone Company sells lifetime health club memberships. For one up-front, nonrefundable fee, a customer becomes a lifetime member of BodyTones network of health clubs. The fee is $2,000. The fee...

Define each of the following loan terms, and explain how they are related to one another: the prime rate, the rate on commercial paper, the simple interest rate on a bank loan calling for interest to...

Tori and some other childeen experimented with balls to see which ones rolled. First using a piece of cardboard to use as a ramp, they angled it on a block to the floor to test the balls. Then Tori...

Should there be a law prohibiting or regulating psychological test as a pre-employment screen? Should a decision to use these tests be made jointly by management and labor, or is testing for...

If you were an employer, would you require either employees or job applicants to pass an honesty exam? Explain the moral principles that support your position. At Christmas time, holiday shoppers dro...

Utilitarians would not find anything inherently objectionable about psychological tests as long as the interests of all parties were taken into account and given equal consideration before such tests...