Question: hapters 7 - 1 2 i Saved Help Save & Exit Craig is the manager of a company that is opening a new branch of

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Craig is the manager of a company that is opening a new branch of operations in another country. In a meeting set up to inform his employees of this news, he focuses on how this move is going to make the company more profitable but fails to address the employees' fears for job security. In this case, Craig has communicated ineffectively because he has

Multiple Choice

ignored his receivers' viewpoint.

encoded his message.

not eliminated feedback.

hapters 7-12 i Saved Help Save & Exit Craig is the

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