Question: Hari is new as a manager. He has been recently promoted to this position to head a small department, having previously worked as an administrative

Hari is new as a manager. He has been recently promoted to this position to head a small department, having previously worked as an administrative assistant. He has worked for two separate organizations. Generally, his experience of appraisal has been pleasant. He feels that this has been largely because of the positive attitude and feedback skills of his bosses. He felt that his last appraisal interview as an administrative assistant was mutually helpful and motivating. Now he is determined to follow this example with his own staff as appraiser. Annual appraisal time is approaching and he discusses this with Girish, another manager, over lunch. girish has been in management for a number of years. He obviously sees the annual appraisal pocess as a routine affair to be discharged as quickyl as possible. "I use the sae form each year", he says, "It's a system of boxes which you tick. You just assess each member of your team against set criteria. I will give you a copy if you want." This sort of approach left Hari feeling deflated and despondent. Hari tries to convince Girish that appraisal interviews are mutually beneficial to the boss and appraiser and also to the organization

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