HARVARD eee cd PUBLISHING Determine whether each process is capable of producing to specifications Frequency Tea Shop Herb's Tea Garden is a small tea shop specializing in blended loose leaf hot tea. Customers select from a variety of fine loose tea leaves, dried flowers and dried fruits to create their own unique tea blend. Because of the popularity of the tea shop, combined with the custom blending process, waiting times can sometimes be excessive; most customers would prefer to wait less than five minutes. Customer Wait Times (minutes) OPERATIONS MANAGEMENT SIMULATION: QUALITY ANALYTICS Spec Limits Lower 0 Control Limits Lower 2.8665 3.3051 What is Tea Shop's process capability index? [ Is this process capable? a YES