Question: Hazel had worked for the same Fortune 5 0 0 company for almost 1 5 years. Although the company had gone through some tough times,

Hazel had worked for the same Fortune 500 company for almost
15 years. Although the company had gone through some tough
times, things were starting to turn around. Customer orders were
up, and quality and productivity had improved dramatically from
what they had been only a few years earlier due to a company-
wide quality improvement program.

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