Question: HDFC Bank has a single automated teller machine (ATM) located in a shopping center. Data were collected from during a period of peak usage on

HDFC Bank has a single automated teller machine

HDFC Bank has a single automated teller machine (ATM) located in a shopping center. Data were collected from during a period of peak usage on Saturday afternoon and it was found that the average time between customers arrivals is 3.6minutes with a standard deviation of 0.7minute.It also was found it takes an average of 2.8minutes with a standard deviation of 1.9minutes) for a customer to complete a transaction. (a) Calculate expected customer arrival rate & service rate per server? (6) Calculate the expected server utilization? C) Approximately how long will customers need to wait in line during the peak usage period

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