Question: Hello again! I've been helping out another analyst over a different product, and it seems like their capacity is above 9 0 % . Is

Hello again! I've been helping out another analyst over a different product, and it seems like their capacity is above 90%. Is that good?
Hey! Yes, that is ideal. It is best to have capacity and utilization as close to 100% as possible. This means that the system is running as efficiently as possible.
Hey! That is actually not ideal. It is best to have capacity below 90%. Working at 100% all of the time puts too much pressure on the system, leaving no room for preventative maintenance, a breakdown, or a change to a different item.
Hey! No, that is not good. Capacity should be below 60%. This indicates that your system is running as efficiently as possible and ensures that your people and machinery have plenty of down time.

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