Hello,

Class: Labor Issues and Conflict Management

I need help answering questions below:

QUESTION 1

What was significant about David McClellands work in 1970s on testing?

	a.	It emphasized technical ability as a predictor for success
	b.	It emphasized interpersonal traits as predictors for success
	c.	Both a and b
	d.	None of the above

1 points

QUESTION 2

Which of the following is true regarding competencies?

	a.	Some are important at all levels of an organization
	b.	Some are really only important at higher levels of an organization
	c.	You can tell which ones an organization values by looking at reasons it fires people
	d.	All of the above

1 points

QUESTION 3

When might competencies be useful?

	a.	Recruitment activities
	b.	Succession planning
	c.	Performance evaluations
	d.	All of the above

1 points

QUESTION 4

Which is not true regarding subjective performance evaluations?

	a.	Managers have a lot of discretion in the scoring
	b.	It is easy to quantify the evaluation ratings
	c.	Both a and b
	d.	None of the above

1 points

QUESTION 5

How can you address performance that is not meeting expectations?

	a.	Performance improvement plans
	b.	Disciplinary action
	c.	Reconsider the performance standard / expectation
	d.	All of the above

1 points

QUESTION 6

When is it appropriate to inflate an employees evaluation rating?

	a.	The employee has been working extra hard the past month
	b.	The employee has suffered a recent death in the family
	c.	You want to reward the employee for doing well on a project
	d.	None of the above

1 points

QUESTION 7

What is true of objective performance evaluations?

	a.	They are based on quantifiable data
	b.	Ratings are subject to less bias
	c.	Evaluations can be tied to job-specific measurements
	d.	All of the above

1 points

QUESTION 8

What is true about big data?

	a.	You should measure everything you can
	b.	You should selectively collect and measure data
	c.	Most organizations are great at collecting and using data
	d.	All of the above

1 points

QUESTION 9

Which of the following is true regarding a shared accountability model wherein performance metrics are aligned? (select all that apply)

	a.	Employee ratings affect manager ratings
	b.	Custodial worker ratings affect top-level organizational performance
	c.	Accountability for performance rests at the lowest level
	d.	Performance is driven from the top , down to the bottom

1 points

QUESTION 10

Which is true regarding employee performance? (select all that apply)

	a.	Poor performers often overestimate their performance
	b.	High performers often underestimate their performance
	c.	High performers often overestimate the performance of others around them
	d.	Higher awareness about ones ability results in a lower evaluation of ones performance