Question: Hello, I need your help regarding the question: Question 1 Select a service from the list below: (i) Restaurant (ii) Hotel (iii) Department Store Describe
Hello, I need your help regarding the question:
Question 1
Select a service from the list below:
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(i) Restaurant
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(ii) Hotel
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(iii) Department Store
Describe how the dimensions of quality influence its acceptance by a customer. Your answer should contain FIVE relevant dimensions of service quality.
Rubrics and Marking:
Totally 20 marks, and 4 marks for describing each dimension. Marks will be given by considering the relevance and validity of the answer.
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