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Agan Interior Design provides home and office decorating assistance to its customers. In normal operation, an average of 2.7 customers arrive each hour. One design consultant is available to answer customer questions and make product recommendations. The consultant averages 10 minutes with each customer (a) Compute the operating characteristics of the customer waiting line, assuming Poisson arrivals and exponential service times. (Round your answers to four decimal places, Report time in hours.) #- L- W- h h W- P- (D) Service goals dictate that an arriving customer should not wait for service more than an average of 5 minutes. Is this goal being met? (Round your answer to one decimal place) w (in minutes) min, which is --Stect than the desired wat time, so the goal tedy met What action do you recommend? (Select all that apply) Increase the mean service rate Hire another consultant Increase the hours of operation There is no need to change the current operating parameters. Decrease the mean service rate. (c) the consultant can reduce the average time spent per customer to 7 minutes, what is the mean service rate? (Round your answers to four decimal places, Report time in hours.) W Will the service goal bemet? (Round your answer to one decimal place.) W. (in minutes) min, which is --Select-- than the desired wait time, so the goal --Select- met The Fore and Aft Marina is located on the Ohio River near Madison, Indiana, Fore and Aft currently operates a docking facility where only one boat at a time can stop for gas and servicing. The manager of the Fore and Aft Marina wants to investigate the possibility of enlarging the docking facility so that two boats can stop for gas and servicing simultaneously. Assume that the arrive rate is 3 boats per hour and that the service rate for each server is 8 boats per hour. (Round your answers to four decimal places. Report time in hours.) (a) What is the probability that the boat dock will be idle? (b) What is the average number of boats that will be waiting for service? (c) What is the average time a boat will spend waiting for service? (d) What is the average time a boat will spend at the dock? (e) If you were the manager of Fore and Aft Marina, would you be satisfied with the service level your system will be providing? Why or why not? Both channels will be empty approximately Select% of the time, and when customers do show up, they --Select-- likely to have to wait for more than 5 minutes. On the whole, the expansion --Select... be worth the needed investment