Question: Hello, please help me with the below questions: Discuss how perceptions, stereotypes, and biases affect the level of customer service we deliver. Provide a positive
Hello, please help me with the below questions:
Discuss how perceptions, stereotypes, and biases affect the level of customer service we deliver. Provide a positive and negative example of a perception or bias or stereotype. What are some ways the customer service professional can overcome initial impressions? Or can they?
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