hello, please help

The top management at Phoenix Inc. planned to shift their corporate office to a facility about eight miles away from the current location. The top managers knew that their decision would meet with considerable employee resistance because it would change their commute times, and, in general, be disruptive, at least in the short term. They held a meeting with all the employees well in advance of the scheduled move to share with them the advantages of moving to the new office and the things that management would be doing to help them through the transition. This minimized the employees resistance. Which of the following techniques oferetroming trunce is illustrated in the scenario? O a Risk propensity O b. Deskilling O c Specialization O d. Education O e. Micromanagement