Question: Hello please I need help for this question Thank you. What is a total CX, customer experience? Explain the total customer experience with a specific

Hello please I need help for this question Thank you.
What is a total CX, customer experience? Explain the total customer experience with a
specific company (identify a specific company) at various touchpoints in each of the three
stages: (a) prepurchase, (b) purchase, and (c) post-purchase.

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