Hello, Please I need help with my assignment.

1. Identify three reasons that show the importance of operations management for any organization (answer with reference).

True / False Questions (answer with explanation)

2. Effectiveness refers to achieving intended goals, whereas efficiency refers to minimizing cost and time.

3. Service involves a much higher degree of customer contact than the production of goods.

Calculation Question (answer with explanation):

4. One of the companies related to a Canadian bank offers a protection service. Three employees work 40 hours a week, at a pay rate of $20 per hour per employee. Each employee identifies an average of 3500 clients a week. An average of 5 percent actually signs up for the service, paying a fee of $60. Material costs are $1000 per week, and overhead costs are $10000 per week. Calculate the multi-factor productivity for this operation in fees generated per dollar of input.