Hello There!

I would like to get your help on making Expanded Use cases of the following use cases:

Use Case # 1:

Use Case Name: - View and Update Profile

Scope: IESCO online system

Type: Primary

Primary Actor: - Customer, Employee and Manager

Description: The user will authenticate through his login module and can view and update his profile

Use Case # 2:

Use Case Name: - Do Online Payment

Scope: IESCO online system

Type: Primary

Primary Actor: - Customer

Description: The user will authenticate through his login module and can undergo the process of bill payment

Use Case # 3:

Use Case Name: - Register Complaints

Scope: IESCO online system

Type: Primary

Primary Actor: - Customer

Description: The user will authenticate through his login module and can register complaints regarding billing or personal information

Considering the following Use case diagram:

Assignment overview:

We liked to build a IESCO (Islamabad Electric Supply Company ) online system. This system should be able to store details of each customer. Also it should be able to show bills to the respective customer. Then the customer should be able to pay the bill and so on. To add some extra functionality (incase the scope is less ) then we can add some extra system for IESCO internal workforce. Details of each employee , attendance , salary etc will be stored . Employee and his/her senior will be able to see that...The aim is to build a non error-prone automated system for the convenience of customers and employees and to make an online system for billing and so on.....

The use case diagram is as follows View and Print Bills Adjust Privacy and Do Online Payment Create new Predict Bill Customer View and Update Accept and Generate Transaction Employee View Job and Salary history Ability to Track Review Scores and Review Dates Send Emails and See performance and Employees Approve Increment in Employee Salary Manager