Question: Hello Tutor, I need help with the attached question. Thank you. BSBM GT402 Implement operational plan Stu dent Assessment Tasks Assessment Task 3 Instructions Carefully

Hello Tutor, I need help with the attached question. Thank you.

Hello Tutor, I need help with the attached question. Thank you. BSBMGT402 Implement operational plan Stu dent Assessment Tasks Assessment Task 3 InstructionsCarefully read the following: It is Saturday morning on the rst day

BSBM GT402 Implement operational plan Stu dent Assessment Tasks Assessment Task 3 Instructions Carefully read the following: It is Saturday morning on the rst day of the Australian Home Show in Brisbane. The team that will be attending the stand are in attendance, and you are to induct them into the work that they will be doing at the stand. Complete the following activities: 1. Prepare for staff induction and training. Review the Recruitment, Selection and Induction Policy and Procedures. Ensure that you have hard copies of Customer Data Collection and Team Member Data Collection documents, as these will form the basis of your training. Spend some time thinking about how the stand would look, and any health and safety issues that you think that the staff member should know about. The induction and training session should only have to last ten to fteen minutes, as the staff are already familiar with Boutique Build's products and services. 2. Meet with the stand team. The stand team will be represented by, at least, your assessor. Other students may be in attendance, too. During the meeting, you should: 0 Look at the data collection documents and how they are to be lled out. 0 Ensure that they know why the data is being collected, and how this ts with Boutique Build's strategic plan. 0 Give a tour of the stand, indicating where their coat can be stored and any potential hazards. 0 Make sure that Alex understands how to use the resources at the stand effectively, economically and safely. 0 Ask if they have any questions At the end of the meeting, tell them that you are there to support them. Say that you will be present at the stand on the Sunday, and will mentor them until they are condent. BSBMGT402 Implement operational plan Melbourne Education Institute RTO Number: 45054 CRI COS Number: 03673A Version September 2018 Page 22 BSBMGT402 Implement operational plan Student Assessment Tasks Carefully read the following: On Sunday morning Alex arrived at the stand ten minutes late. During the morning Alex was seen talking with friends, sharing photos on their mobile phones. Several times you pointed out attendees who were looking at the stand and the brochures, but hadn't been approached by a staff member for their details. Alex then returned from lunch break ten minutes late. 3. Meet with Alex again. At the meeting: o Point out the unacceptable behaviour 0 Describe clearly what the expected behaviour is. o Reinforce how important the data collection for Boutique Build's expansion plans. 0 Point out that working at the stand is considered to be normal working time, and a negative assessment will carry over to their work conditions in the ofce. At the end of the meeting, tell Alex that you will stay at the stand close to them for the next hour or so, modelling the behaviour that you expect of them. You will be able to mentor them because you spent the previous day at the stand, and are familiar with the work that has to be carried out. 4. Write an email to the Human Resources Manager (your assessor). The text of the email should include a short report on Alex's behaviour at the show, what you discussed with them at the meeting, and how their subsequent behaviour was. The report should be about two paragraphs long. The email text should ask the Human Resources Manager to include the report in Alex's le. BSBMGT402 Implement operational plan Melbourne Education Institute RTO Number: 45054 CRI COS Number: 03673A Version September 2018 Page 23 BSBMGT402 Implement operational plan Assessment Task 3 Checklist Student Assessment Tasks Student's name: Did the student: Induct staff members within the organisation's recruitment, selection and induction policy and procedures? Provide mentoring, coaching and supervision to support individuals and teams to use resources effectively, economically and safely. Completed successfully Yes No Com m ents Identify unsatisfactory performance and take action to rectify the situation according to the com pany's Policies and Procedures. Provide supervision to support individuals to use resources effectively, economically and safely Implement procedures and records associated with staff performance in accordance with the company's Policy and Procedures? Task Outcome: Satisfactory El Assessor signature Not Satisfactory El Assessor name Date BSBMGT402 Implement operational plan Melbourne Education Institute RTO Number: 45054 CRI COS Number: 03673A Version September 2018 Page 24

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