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Imagine you are conducting a force-field analysis for a company undergoing change. Categorize each force Wsted in the table below as either promoting or resisting change. Force For Change Against Change Desire for outcomes associated with status quo Differing opinions of the situation Olle Allowing employees to participate in planning the change Feelings of loss Management in the News audy Tools $ ms oss Tips cess Tips OR YOU In 2001, eBay acquired PayPal, the Internet payment provider. PayPal was initially conceived as a way for acquaintances to manage transactions like paying babysitter fees or paying back a friend for dinner, but the service caught on quickly on eBay, where it freed anonymous buyers and sellers from the hassles of sending checks or money order payments. The acquisition enabled eBay to decrease transaction times and have oversight over functions directly related to revenue generation Then in 2015, eBay's board of directors decided to separate PayPal from Bay Paypal and eBay will function as two separate, Individual publicly traded companies, John Donaho, president and CEO of eBay, taid that the split will allow Paypal and eBay to have a sharper focus and greater flexibility to pursue future success in their respective global commerce and payments markets." ellay will make a change in leadership as well. Donahoe has indicated that he will step down from the role of CEO once the separation is complete PayPal exists in an environment that is more competitive than that facing ebay, and the marketplace for online payment systems rapidly changing, Apple's owni online payments system, Apple Pay, will compete with PayPal. It may gain users rapidly because it enables people to leave their credit cards at home, paying for everything with a wave of their smartphone, eBay hopes that spinning PayPal or into a separate business will give the company the focust needs to stay ahead of this new competitor Carl Tahn, who owns 25% of the online auction houne, ran an attack campaign calling for the separation of the two companies. He successfully influenced the perceptions of other investors, describing Paypal as a "wel Whore value was being covered up by Bay, eBay and PayPal are very different businesses, operating in very different markets, each with their own set of strategic priorities. The spin-off should allow each business to focus on what is best for them Tools Principles of Which factors encouraged change in this situation? Check all that apply. Investors, led by Carl Icahn, believed PayPal could be far more successtul if de pursued its own strategic vision, Investors seek to maximize their return on investment. The two businesses have different needs when it comes to managing the environment, choosing strategy, and structuring the organization Donahoe, eBay's CEO,wanted more power over the future of the company, Donahoe eday's CEO, wants guidonia on managing the process of spinning of Paypal. Using a comprehensive approach to change, what is the final step you recommend Donahoe take to ensure the change accomplishes what was Intended Implement the change Establish goals for the change Evaluate the results Which techniques would you recommend that eBay's leadership utilize to overcome resistance to change in this situation? Check all that apply. Remove displaced workers from the organization before they can negatively influence organizational morale Encourage employees to participate in implementing the change. Announce the change well in advance. Eliminate the ability for stakeholders to leam about the consequences of the change Discourage stakeholders from expressing anxiety about the change