Help me answer back? Here is my information

Order number 25436178

2 x Black picture frame, 20" x 28" in 20" x 28"

Delivery address

Ana Maria Tavares 217 Washington Street 2l Lynn, MA 01902

USA

+1 781-732-0598

Billing address

Ana Maria Tavares 217 Washington Street 2l Lynn, MA 01902

USA

Hello Ana,

Thank you for your message. I'm sorry to hear that you're experiencing issues with registering your return. To proceed, please provide the following information:

- Email address that you used when placing the order - Order number - Name - Product number - Photo of the damaged item - Photo of the packaging, if possible - Batch code, if it is a frame, picture ledge, or poster hanger

You can find the batch code either printed in black on the back of the product or on the product label. Once you have this information, our Customer Service team will assist you further with your return.