Help please and thank you.

Your Task. Study the following poorly written e-mall message. In teams or in class discussion, list at least five specific weaknesses. If your instructor directs, revise to remedy vague expressions, long lead-ins, there is/there are fillers, trite business expressions, cliches, buried verbs, lack of parallelism. lack of plain English, and other problems. To: Roger M, Karjala From: Kelko Kurt ek.kurtzefirstbank.com> Subject: One Way to improve Customer Relations Mr. Kariala. Because of the fact that you asked for suggestions on how to improve customer relations, I am submitting my idea I am writing you this meisage to let you know that I think we can improve customer satisfaction easy by making a change in our counters. Last December glass bartiers were installed at our branch. There are tellers on one side and customers on the other. The bartiers have alirvents to be able to allow us tellers to carry on communication with our customers. Management thought that these bamriers that ate bullet proof would prevent and stop thieves from catanulting over the counter. However there were customers who were urprised by these large glass partibons. Communication through them is really exthensely ditficult and hard. Both the cistomer and the teller have to raise their volces to be heard. it's even more of an inconvenience when you are dealing with a person that is elderly or someone who happens to be from another country. Beyond a thadow of a doubt, these new bacrien makn customers foel that they are being trested impersonally. Idid resuarch into the matter of these bamiers and made the discovery that we are the only bank in fown with them. There are many other banks that are trying casual kioeks and open counters to make customers feet that they are more at home. Althoush it may be easiet said than done, i sugsest that wo actually sive serious consideration to the remewal of there barrien as a beginnine and intial step toward improving customer relations. Kelko Kurte