Help with my assignment, I prepared a proposal for a training program at HEB; This is the proposal,

v$)$ Prepare a Request for Proposal for the recommended program. Request for Proposal $($RFP$)$ Issued by: HEB Grocery Company Date: $09/29/2024$ RFP Title: Employee Training and Development Program for Enhanced Customer Service and Operational Efficiency $1.$ Introduction HEB Grocery Company is dedicated to providing exceptional customer service and fostering a positive work environment for all employees, especially our elder team members and long$-$serving employees. We seek proposals from qualified training providers to develop and implement a comprehensive training program aimed at improving customer interaction and satisfaction, enhancing product knowledge, and optimizing inventory management. $2.$ Objectives The primary objectives of this RFP are to: $1.$ Improve Customer Interaction and Satisfaction: $$ Enhance employees' soft skills, including communication, empathy, and conflict resolution. $$ Establish a higher, and more consistent, standard for customer service across all departments. $2.$ Enhance Product Knowledge: $$ Provide training on HEB products, including features, benefits, and sales techniques. $$ Equip employees to better assist and engage with customers. $3.$ Effective Inventory Management: $$ Develop training on best practices for inventory management and stock control. $$ Implement tools and techniques to optimize inventory processes. $4.$ Program Design and Implementation: $$ Design a training program that accommodates the unique needs of elder employees and those with significant tenure. $$ Include assessments to measure training effectiveness and employee engagement,

I must Identify the relevant training methods $($traditional$,$ technology$-$based, combination, etc.$).$ suggestions please