Question: Helpppp please write a summary on the case and include sections of the chapter that apply to the topic such as logistics, cross-docking, Hub-and-spoke systems,
Helpppp please write a summary on the case and include sections of the chapter that apply to the topic such as logistics, cross-docking, Hub-and-spoke systems, free trade zone, and/or trading blocs.
FEDEX-SPEED IS HIDDEN IN ITS LOGO FedEx started in 1971. now delivers millions of packages every year. Always known for speedy delivery, the original Federal Express started by offering overnight air delivery to 25 U.S. cities. Now the firm owns over 50 aircraft and 3,696 vehicles and serves customers in approximately 130 countries and territories around the world. The company is one of the major logistics providers in the world today and continues to innovate and grow, even providing the FedEx SameDay service in many of its delivery areas. The current logo, created in 1994, is famous for the optical Illusion hidden within it. If you look closely at the space between the E and the X, you will notice a FedEY small arrow hidden there. This arrow symbolizes FedEx's speed and accuracy. The firm has managed to pack symbolism into a simple and clean logo The FedEx vision that information about a package is as important as the delivery of the package itself, drives its compre- hensive technology strategy. The Customer Operations Service Master On-line System (COSMOS) monitors every phase of the delivery of a package. Handheld computers, called SuperTrackers, are used to scan the progress of a shipment from pickup to delivery. Customers can find out exactly where their package is and when they can expect delivery. FedEx promises to deliver all packages within one minute of the delivery commitment, and if cus- tomers cannot be told exactly where their package is, they do not pay. From COSMOS and tracking to service guarantees, the FedEx network is designed to provide great customer satisfaction
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