Question: Henry Ford, founder of the Ford Motor Company, is reputed to have said: ' If I had asked customers what they wanted, they would have

"Henry Ford, founder of the Ford Motor Company, is reputed to have said: 'If I had asked customers what they wanted, they would have said a faster horse'.Steve Jobs, co-founder of Apple, famously said: 'It's not the consumer's job to know what they want'. Do you agree? Why or why not? What are the implications?"

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