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+8 (covers chapter 12) Time Left:0:19:40 Samuel Deitrich: Attempt 1 Previous Page Next Page Page 1 of 2 Question 1 (1 point) The quality of - products were found to be much superior compared to many products made in the U.S.A during the 1980s which created an urgency that led to the establishment of the Malcolm Baldrige National Quality Award in the United States. Chinese Canadian German Japanese Italian Question 2 (1 point) Malcolm Baldrige National Quality Award is not given to not-for-profit organizations. True False Question 3 (1 point) is a dimension of quality which is defined as the length of product life performance serviceability aesthetics durability features Question 4 (1 point) A product is said to have if it meets its design specification(s): O perceived quality O cost of quality conformance quality serviceability dimensions of quality Question 5 (1 point) The cost of quality is estimated to be percent of every sales dollar 5 to 10 15 to 20 30 to 40 more than 50