Hi,

Please, could you answer this topic with question below:

Topic: Managers Tool kiT

Most people would agree that there is always room for improvement with our communication skills. Managers are not only striving to improve their personal communication skills but are also teaching their employees these same skills. Prepare a couple of documents that out- line tips and best practices for effective communication related to the following situation. Assume you are coaching an employee who consistently demonstrates negative communication and uses reactive language. Identify three communication techniques to help shift his or her communication style to be more effective and at the same time help shift his or her attitude to be more positive and proactive.

Thanks..