In order to attract and serve guests and make a reasonable profit, hotels are organized into functional areas or divisions based on the services the hotel provides.

Draw up an organizational structure of the property where you work.  The organizational chart must clearly outline the reporting structure and the working relationships between various positions as well as the positional hierarchy.  Consult the examples that have been provided in the textbook.  (10)

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A hotel organizational structure is a comprehensive plan by a hotel owner to define departmental act... View the full answer