A3. Identify typical cleaning responsibilities of the housekeeping department and describe how to plan and organize the
Question:
A3. Identify typical cleaning responsibilities of the housekeeping department and describe how to plan and organize the work of the hospitality housekeeping department.
A4. Explain the role executive housekeepers play in managing such human resource concerns such as diversity, turnover, recruitment, selection, training, scheduling, and motivation.
A7. Explain important security concerns and the role that the members of the housekeeping department play in creating a safe and secure property, and what is the executive housekeeper's responsibilities in relation to the federal government's OSHA Hazard Communication Standard.
A9. Describe the routine of guestroom cleaning from room assignments through inspections and turndown service.
A10. Explain the public space areas that the housekeeping department is responsible for cleaning and the tasks associated with each one.
All. Develop selection criteria for ceiling surfaces, wall coverings, furniture, and fixtures, as well as cleaning procedures and general care guidelines.
A12. Describe the selection and care considerations for beds, linens, and uniforms.
Business Intelligence and Analytics Systems for Decision Support
ISBN: 978-0133050905
10th Edition
Authors: Ramesh Sharda, Dursun Delen, Efraim Turban