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Chapter $2$ Activities $-$ Communicating in Business Tec Section HYC Spring Semester $2024CO$

n GHC Communicating in Business Tec Section HY$...$

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Table of Contents $>$ BCOM Test $1$ Material $>$ Chapter $2($Focusing on Interpersonal and Group Communication$)>$ Chapter $2$ Activities

Chapter $2$ Activities

Chapter $2$ Activities

Behavioral Theories:

a$.$ What are the $5$ levels of Maslow's Hierarchy of Needs $($list in order from lowest to highest$)?$

b$.$ What are the characteristics of a Theory X manager? Theory Y manager?

c$.$ What is TQM$?$

Nonverbal Communication:

a$.$ Define metacommunication.

b$.$ Give an example of a Visual Kinesic message and a Vocal Kinesic Message.

c$.$ Contrast Polychronimics with Monochronimics.

d$.$ What are haptics?

Listening: What is$?$

a$.$ casual listening

b$.$ listening for information

c$.$ intensive listening

d$.$ active listening

e$.$ empathetic listening

List $3$ bad listening habits.

How would you characterize each of the $4$ interpersonal communication styles $($aggressive$,$ passive aggressive, passive, assertive$)?$