his is a delicate matter that needs to be handled by the book. First, any violation is reported to the chair of the ethics committee, who will look into the matter and see if it was in fact a violation or just a misunderstanding or miscommunication. If it is a violation, we try to determine if it can be handled informally or not. If not, then the person who reported it and who has firsthand knowledge files a Notice of Alleged Violation with the BACB. We help with the documentation on that. Is that statement good, dubious, or poor