Holding a Difficult Conversation

This activity is important because you'll often handle difficult conversations in the workplace. By learning principles for handling these conversations effectively, you'll be able to develop better professional relationships.

The goal of this actlvity is to demonstrate your understanding of strategies for managing difficult conversations.

Group the situations to the best strategy for managing difficult conversations. Move each label to the correct drop zone box. The notes button next to a label provides more information.

Labels

Drop Zones

Assume the best in others $(1/6)$

Work to find common

Disaqree

Disaqree

Stay calm and overcome noise $(3/6)$

Avoid either$/$or