@ Homepage - MAP1201H1 Medic X Question 1 - Chapter 14: Interact X + 0 X C https://ezto.mheducation.com/ext/map/index.html?_con=con&external_browser=0&launchUrl=https%253A%252F%252Fnewconnect.mheducation.com%252F#/activity/question-group/kEZASsBkEPsAHAZiy-7Tgt5iS530-84dgq5Vd-LCO8dt... to Chapter 14: Interactive Exercises Saved Help Save & Exit Submit Sort the techniques below according to whether or not they are successful in telephone collection. Successful Technique rate Technique Talk to someone in the household Use a pleasant manner who is not responsible for the account 10 points Disclose personal health information to prove that you are Listen carefully calling from a medical office Inform the patient that you need to Ask to discuss the bill know why the bill has not been paid yet Book Ignore the patient's responses Call during the workday Print If promised a payment, ask for date, method of payment, and for Call the patient's place of what amount employment References Identify yourself Call in the evening Talk to the person responsible for the account Threaten the patient Do not allow the patient to discuss Use positive wording (the the bill expectation of a payment Call before 8 A.M. Show irritation to make the patient pay the bill Don't waste time by taking notes Record the outcome of the during the conversation conversation Reset Mc Grav 1 of 5 Next > Type here to search O 57'F Clear ~ 9 2 ( 4X 11/28/2021 5:20 PM