Question: Homework: Ch... Question 5, E10-30A (si... HW Score: 73.75%, 18.44 of 25 points Part 1 of 2 O Points: 0 of 5 Save Kerwin Corporation



Homework: Ch... Question 5, E10-30A (si... HW Score: 73.75%, 18.44 of 25 points Part 1 of 2 O Points: 0 of 5 Save Kerwin Corporation is preparing its balanced Scorecard for the past quarter. The balanced Scorecard contains four perspectives financial, customer, internal business process, and learning and growth. Click the icon to view the specific objectives Click the icon to view KPIs and corresponding data) om Read the requirement Kerwin Corporation Balanced Scorecard Report For Quarter Ended December 31 Perspective Objective KPI Financial Goal Achieved Goal Actual Customer More info Through its strategic management planning process, Kerwin Corporation has selected two specific objectives for each of the four perspectives; these specific objectives are listed in the following table. Specific Objective 1. Increase Return on Investment (ROI). 2. Develop new core products. 3. Improve employee job satisfaction. 4. Increase market share. 5. Improve production efficiency 6. Increase customer retention. 7. Increase sales of core product line. 8. Improve employee product knowledge. Print Done Data table Kerwin Corporation has collected key performance indicators (KPIs) to measure progress toward achieving its specific objectives. The following table contains the KPIs and corresponding data that Kerwin Corporation has collected for the past quarter. A B. Goal Actual 1 KPI Employee turnover rate (# of employees leaving company + # 2 of total employees) 3 Number of units produced per hour 5% 8% 7.3 7.5 20% 22% 4 ROI 5 Hours of employee training provided 6 Sales revenue growth-core product line 7 Number of repeat customers 8 Number of new core products 9 Market share percentage 2,225 2,275 $2,300,000 $2,150,000 102,000 98,000 15.0 19 16% 17% Print Done Requirement Prepare a balanced Scorecard report for Kerwin Corporation. For each of the specific objectives listed, place that objective under the appropriate perspective heading in the report. Select a KPI from the list of KPIs that would be appropriate to measure progress toward each objective. (There are two specific objectives for each perspective and one KPI for each of the specific objectives.) In the last column in the balanced Scorecard report, select if the associated KPI goal has been achieved. (Enter in the objectives using the numbers provided in the popup. Abbreviation used: #= number.) Print Done
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