Question: Homework: M2 Assignment 1 Question 2, Problem 13 Part 1 of 2 HW Score: 7.5%, 4.5 of 60 points O Points: 0 of 15 Save

Homework: M2 Assignment 1 Question 2, Problem 13

Homework: M2 Assignment 1 Question 2, Problem 13 Part 1 of 2 HW Score: 7.5%, 4.5 of 60 points O Points: 0 of 15 Save Save The IRS is concerned with improving the accuracy of tax information given by its representatives over the telephone. Previous studies involved asking a set of 25 questions of a large number of IRS telephone representatives to determine the proportion of correct responses. Historically, the average proportion of correct responses has been 72 percent. Recently, IRS representatives have been receiving more training. On April 26, the set of 25 tax questions were again asked of 20 randomly selected IRS telephone representatives. The proportions of correct answers were: 21, 16, 19, 16, 22, 23, 21, 17, 17, 17, 23, 15, 22, 19, 17, 20, 23, 10, 21, and 21. a. What are the upper and lower control limits for the appropriate p-chart for the IRS? Use z = 3. The UCL, equals and the LCLp equals (Enter your responses rounded to four decimal places. If your answer for LCL is negative, enter this value as 0.)

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