hope this copy is clear

please do number 2-4 i did one already

CASE The Montego Bay branch has been experiencing a stump in sales recently and this could be attributed to COVID-19 restrictions. However, with the re-opening of the economy, business enthusiasm is now at an all-time high and construction is again set to grow exponentially. Castomers have been constantly complaining about lengthy delays and delivery times are being extended in some cases, two to three days after the agreed timeframe The staff are growing equally frustrated as the restock levels are not adequate to deal with the rush on inventory. There is growing suspicion of theft of some fast-moving items amid weak inventory controls. You are the newly minted Branch Manager and have been tasked by the Managing Director to come up with a strategy to address the pertinent issues affecting the Branch efficiencies. Required: 1. State three strategies you would implement to drive sales for the company amid this growing enthusiasm. Please support your answers by giving examples. 2 You have been issued with a complaint by a repeat customer that a member of your team showed very little empathy in addressing the lengthy delay in the arrival of goods and is threatening to no longer do business with the company. Briefly outline how you would treat with this situation. 3. You have noted that the inventory supply does not meet the demands, and as such, customer orders are not being fulfilled in a timely manner. State two ways in which the inventory can be improved. 4. From the case above, supplies have been seemingly going missing. These items are not being sold, yet the inventory records do not match what is there. How will you treat with this matter? What rules or procedures would you now implement to mitigate the company losing money? AAAA END OF EXERCISE AAA* SPECTRUM SYSTEMS LTD