Question: Hospitality managers need to know about the information - processing capabilities of the brain to a . describe the service environment to phone callers curious

Hospitality managers need to know about the information-processing capabilities of the brain to
a. describe the service environment to phone callers curious about it
b. determine the size of the organization's management information systems department
c. describe the capacity of the organization to process information
d. avoid overtaxing the guest's mental capacity to comprehend the environment
Hospitality managers need to know about the information-processing capabilities of the

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