How Am I Doing? Performance Appraisals

Given the information in Craig's profile and what you know about the job, what type of performance appraisal would you use to measure his performance?

Narrator

Ok$.$ Let's use that.

Narrator

You input the data you received from the call center and see that Craig met some targets but missed others.

What rating would you give Craig using a $1-5$ scale $(1$ low; $5$ high$)$

Materials on the right have been updated $$

$1$ or $2$

$5$

$3$ or $4$

Submit

Employees

Appraisal Types

MBO $-$ Craig

MANAGEMENT BY OBJECTIVE

Name: Craig Wakefield

Department$/$Position: Call Center $/$ Customer Care Consultant

Performance Period: Quarterly.

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